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Knowledge Ecology Fair 98
Presentation Abstracts

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Learning Communities: The Ecology of Knowing
a collaborative inquiry facilitated,
by Etienne Wenger and Richard McDermott

Many companies today are becoming keenly aware of how central knowledge and learning are to maintaining their competitive advantage. But to leverage knowledge for competitive advantage involves far more than building knowledge repositories, sharing best practices, or increasing the role of corporate education. These common "knowledge management" approaches take a very narrow, static view of knowledge and can at best only deal with existing knowledge.

To truly leverage knowledge for competitive advantage, it is not enough merely to capture the knowledge that was important in the past. You also need the capacity to retain this knowledge in a way that has sustained relevance; and you need the capacity to build new knowledge, the knoweldge that will be important in the future. One way to do this is to foster learning communities that own, organize, share, develop, and create knowledge. In this session we will develop a more dynamic and systemic view of how knowledge "lives" in an organization and what it takes to foster the necessary ecology of communities. We would like to open a discussion that includes both theory and practice and addresses the following issues:

  • How does an organization know and learn?
  • How do you identify the domains of knowledge that matter to the competitive strategy of the organization ways that engage the entire knowledge ecology in a strategic learning process?
  • How do you find the seeds of innovation and the people who already develop and share knowledge in those domains? This almost always points to constellations of budding, if not fully active, communities of practice.
  • How are those communities linked to the strategy and each other? What can you do to strengthen those links?
  • How do you foster these learning communities so they include all the right people, share the right kind of knowledge, have the right kind of leadership, and are supported by the right amount of infrastructure?
  • How do you keep the whole system focused on cutting-edge knowledge?


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