Knowledge Ecology Fair 98 Presentation Abstracts

Knowledge Ecology Fair 98
Presentation Abstracts

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Futurizing -- Exploring What You Don't Know You Don't Know,
by Arian Ward, Leader of Collaboration, Knowledge, and Learning for Hughes Space and Communications Company

The diversity and rate of change in the world today make the future look very uncertain and threatening to those who are uncomfortable with the unknown. But what if you made that uncertainty an ally? What if you could harness the power of the unknown and turn it to your strategic advantage?

In this exchange, we will explore the uncertain territory often called DKDK (don't know you don't know) in knowledge management literature. This is typically the lower right quadrant in one of the matrices used to categorize an organization's knowledge:

Know you know (KK) Know you don't know (KDK)

Don't know you know (DKK) Don't know you don't know (DKDK)

We have had a fascinating dialogue about this area in our virtual Knowledge in Action Online conference and at the onsite knowledge conference in San Diego in early December. Now we want to explore this realm in more depth. We particularly want to look at some of the new approaches to navigating this territory such as research outposts, both virtual and physical, strategic collaborative conversations, scenario planning, business intelligence, interactive futurizing events, and others. Join us as we find out that what we don't know we don't know can actually bear the most fruit.