Why Knowledge Management Is an Oxymoron

Knowledge is not a "thing" that can be "managed".
It is a capacity of people and communities,
continuously generated and renewed in their conversation,
to meet new challenges and opportunities.

People responsible for knowledge value creation can be inspired and supported, but they cannot be "managed" as people were managed in the industrial era, as mere extensions of the machinery.

Organizations obsessed with extracting and measuring knowledge, will not have much to measure unless they shift the focus of their knowledge initiatives to developing an open culture of communication and collaboration that is supportive to the sharing of innovative work and business practices.