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Internal consultants form team to support communities of practice

In NCR's Worldwide Services organization a team of OD consultants are helping their internal clients identify existing communities and foster new communities that encourage increased knowledge sharing. The services offered by the team include:

  1. Community identification
  2. Community assessment
  3. Community support strategies
 relationships

"The Knowledge Management/Community Practice (KM/CP) Team in Worldwide Services OD has experience with community facilitation designed for the company's new, more mobile, international workforce. Using advanced communication technologies based on the Worldwide Web, the KM/CP Team has provided new methods of interaction for communities composed of service sales and delivery associates. The team has also studied many of the non-technical, personal and interpersonal dimensions of communities and applies this knowledge in its work."

Source: NCR Worldwide Services

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Last updated on 02/26/00
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